FAQ

 Frequently Asked Questions

Q: Service Area?

A: We (Laundry Bari - লন্ড্রি বাড়ী) are operating through Jashore Pourosova Area.

Q: Pickup & Delivery charge? Are these 2 charges separate?

A: Pickup and Delivery total charge is 20 Taka. And 20 taka is for picking up from your home and delivering to your doorstep together.

Q: What is return and damage policy?

A: Please visit our terms & policy section to know more.

Q: Service Delivery Time Duration?

A: We deliver within 1 or 2 business days including pickup and delivery.

Q: How to contact us?

A: Call our hotline number at 01888067067 or email us at support@dhopaghat.com or visit contact us page.

Q: Do we have any outlet?

A: We are an online laundry & dry clean service provider. We do not have any outlet in Jashore city. We operate from our office and process clothes in our factory. To know more please call our hotline number at 01999244544 or email us at laundrybarijes@gmail.com or visit contact us page.

Q: How do we take care color and white clothes?

A: After picking up clothes, we tag them order wise so that one's clothes doesnt get mixed up with another's. Then we sort them in few ways like white, color, type (silk / regular / other), regular wash, dry clean. After that we do our cleaning process. Our expert team is doing these to keep your clothes from getting lost or discoloured.

Q: Our hotline number availability time?

A: Out hotline number is available from 10 am to 7 pm everyday except friday and every govt holidays. Please communicate us with our chat service or send a query through our website if hotline number is not available.

Q: Do we provide 24 hour / urgent delivery service?

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Make your payment directly via UPI transfer by scaning our below QR codes. Use your Order ID as the payment reference. Your order won't be shipped until the funds have cleared in our account.

Make your payment directly into our bank account. Use your Order ID as the payment reference. Your order won't be shipped until the funds have cleared in our account.

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